Mercedes-Benz Innovation Day

An experience designed to inspire you, share ideas, and discover new ways of looking at change. Throughout the day, you’ll be part of an environment of learning and connection where innovation becomes a new way of thinking, creating, and collaborating.

Downloadable resources

Horizon Cards

Lovable (landing page creator)

Artlist (image/video creator)

Landing Prompt Template

Video Prompt Template

Pitch Template

Prototype Template

Journey Canvas Template

Moonshots Cards

Timer Countdown

The Horizons Framework

The Horizons Framework is a strategic model that helps organizations balance innovation across different time horizons.

Speakers

Event Schedule

MORNING SESSION: INSPIRATION & FOUNDATIONS

Learn, get inspired, challenge the status quo

09:00 - 09:30 am

Welcome & Journey Baseline

Before we redesign the future, let’s challenge what exists today. Which parts of this journey won’t survive the next decade?

09:30 - 10:15 am

Keynote: The Impossible Journey

Industries that reinvented their journeys «Yesterday’s impossible journey is today’s standard»

10:15 - 11:00 am | Coffee Break

11:00 - 12:15 am

Forces Reshaping the Journey

Discover transformative forces presented through external case studies and the impact of travel: Lead facilitator: Remko Vermulen + industry experts.

  • Álvaro Falcones – Co-CEO & Co-Founder at TaxDown
  • Susana Jurado Apruzzese – Head of Telefónica Venture Builder
  • Arturo Pérez de Lucia González – General Manager at AEDIVE
  • Francisco Javier Farfán Contreras – Chief Information Security Officer (CISO) at RBE

12:15 - 12:45 pm

The Future Customer

Shared vision of the customer we will design for in the afternoon

12:45 - 1:00 pm

Introduction to three work horizons

  • Car-as-a-Product (Hardware, design, sustainability)
  • Car-as-a-Platform (Software, AI, connectivity)
  • Car-as-a-Service (Mobility, subscription, digital services)

1:00 - 2:30 pm | Lunch Break

AFTERNOON SESSION: CREATION & CO-INNOVATION

Hands-on: from concept to prototype

2:30 - 2:45 pm

Introduction to the afternoon session

What if the next big breakthrough in mobility starts this afternoon?

2:45 - 3:00 pm

Choice of challenge

Three paths to disruption. One decision that will define your journey.

Phase 1: Design Future Journey

Learn the framework that leading innovators use to map customer experiences a decade ahead.

Phase 2: Moonshot Initiative 

Discover how to transform ambition into a concept that boards can’t ignore.

3:00 - 3:15 pm

Future Journey

Where will the real value be created: in the metal, the intelligence, or the experience?

3:15 - 4:15 pm

Product, service or solution creation

This is where strategy meets execution. Are you ready to build something that matters?

4:15 - 5:00 pm

Future Pitches

One chance to prove your idea can change the game.

5:00 - 5:20 pm | Closing

5:20 - 6:30 pm | Cocktail

Downloadable resources

Intro Slides

Horizon Cards

Prompt Template

Pitch Template

Timer countdown link

Event Schedule

MORNING SESSION: INSPIRATION & FOUNDATIONS

Learn, get inspired, challenge the status quo

09:00 - 09:30 am

Welcome & Journey Baseline (30')

  • Projection of Mercedes Benz current customer journey
  • Participants receive «journey passport» for insights
  • Provocative question: «Which parts of this journey will disappear by 2035?»

09:30 - 10:15 am

Keynote: The Impossible Journey (45')

  • Cases: Netflix, Spotify, Airbnb – industries that reinvented their journeys
  • Key message: «Yesterday’s impossible journey is today’s standard»

10:15 - 11:00 am | Coffee Break (30')

11:00 - 12:15 am

Forces Reshaping the Journey (75')

Five transformative forces presented through external cases and journey impact: Lead facilitator: Remko Vermulen + sector experts (mobility, energy, others)

  • Power Shift: Wallbox, Iberdrola, Ferrovial
  • Code on Wheels: Taxdown (cerrado)
  • Beyond Ownership: Cabify, Lynk & Co. Bipi.com
  • Freedom on Demand: Waymo, Applus+ Idiada
  • Green Loop: Patagonia, Moeve, Dcycle

12:15 - 1:00 pm

The Future Customer (45')

  • Interactive presentation with live voting
  • Who is the 2035 customer and what they expect
  • 10 statements debate: True/False/It Depends
  • Output: Shared vision of the customer to design for

1:00 - 2:30 pm | Lunch Break (90')

AFTERNOON SESSION: CREATION & CO-INNOVATION

Hands-on: from concept to prototype

2:30 - 2:45 pm

Horizons Framework (15') Introduction to three work horizons:

  • Car-as-a-Product (Hardware, design, sustainability)
  • Car-as-a-Platform (Software, AI, connectivity)
  • Car-as-a-Service (Mobility, subscription, digital services)

2:45 - 3:55 pm

Future Journey Design Sprint (70')

Phase 1: Design Future Journey (35′)

  • Each team creates «Journey Canvas 2035»
  • Apply 1 horizon + 2 disruptive forces
  • Map 6 journey phases: Discover > Engage > Activate > Live > Evolve > Renew

Phase 2: Moonshot Initiative (35′)

  • Select ONE journey phase
  • Develop concrete disruptive initiative
  • Create Concept Poster with: initiative name, journey phase, forces applied, customer value, business impact, first step, visual sketch

3:55 - 4:15 pm | Coffee Break (20')

4:15 - 5:00 pm

Future Pitches (45')

  • Shark Tank style presentations (7 min each)
  • Investor panel: Mercedes management + facilitator
  • Live voting: Most audacious / Most viable / Most customer-centric

5:00 - 5:20 pm | Closing (20')

5:20 - 6:30 pm | Cocktail (50')

Location: C. Vizcaya 12 28045, Madrid (Impact Hub)